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LaserMatrix Series Troubleshooting Guide
- Problem:
- Chattering, Grinding, Ratcheting, or Slipping Noise
| Probable Cause | Solution |
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High-Torque Developer or Waste Toner Auger With an Obstruction May Cause Stepper Motor and/or Gears to Slip. Usually Very Noisy
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First, check the developer unit and the drum cartridge for proper installation. If necessary, remove and check for binding. The drum should turn easily when the large gear at the end of the drum is turned. If the drum binds or squeaks, replace it. Check the developer unit using the procedure in No. 2 below
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Toner Packed Too Tight
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Check for a developer jam (Page 7-51) If necessary, replace developer.
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