LaserMatrix Series Troubleshooting Guide
Problem:  
Problems When Using Serial Interface Only:
  • Garbled text
  • No printout
  • Printer prints a few pages and quits

Probable CauseSolution
Wrong Serial Interface Settings Host and printer settings for baud, data bits, parity, and stop bits must be the same. Check serial interface settings in Configuration Menu.
Loose or Bad Interface Cable Check. If necessary, replace interface cable.
Bad Data Check data using hex dump mode (Page 7-54).
Electronics Failure Call for service.
 
  T o u g h e r  T h a n  E v e r !  
Home | Company | Service & Support | Products | Where to buy | Contact OTC Printer Registration
Employment Opportunities | Frequently Asked Questions | Consumables & Accessories