LaserMatrix Series Troubleshooting Guide
Problem:  
Character or Control Problems With Any Interface

Probable CauseSolution
Printer's PCL Print Menu Settings Have Been Superseded by Host Normal. Host computer commands will override Print Menu settings for print style, characters set, and the like. (These printer settings are only effective until the host changes the settings using printer commands.)
Printer Off or Off line Check.
Configuration Settings. In PCL emulation, check setting of "PCL Frm Ctl= ..." in the Extended Configuration Menu. For either emulation, use the hex dump mode (Page 7-54) or an emulation command printout (Page 7-54) to check commands sent to printer.
Wrong Interface or Emulation Check interface and emulation settings.
Electronics Failure Call for service.
 
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