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LaserMatrix Series Troubleshooting Guide
- Problem:
- Paper Jam (any media)
| Probable Cause | Solution |
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Media (Paper, Labels, etc.) Misaligned on Tractors
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See Page 7-44 to clear a jam.
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Fuser Problem, Low Paper Quality, Top of Form Sensor, Tractor Sensor
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Call for service. If paper jams occur frequently,
- consider chanzging paper sources.
- check for a bent fuser exit cover. NEVER USE THE FUSER EXIT COVER AS A HANDHOLD FOR LIFTING THE PRINTER.
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Tension Roller Jammed
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Check that tension roller is unobstructed. Clean as required. If necessary, call for service.
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