LaserMatrix Series Troubleshooting Guide
Problem:  
Printer Not Printing As Per Menu

Probable CauseSolution
Print Menu Settings Being Overridden by Host Normal. Printer commands from the host will override Print Menu settings for no. of copies, font selection, orientation, and line spacing.
Configuration and Extended Configuration Forms Control Being Overridden By Host Normal for forms control, unless "PCL Frm Ctl= Off*" in the PCL emulation. If "...Off*", PCL printer commands from host for forms control (units, length, width, etc.) are ignored.
"Menu Reset" A menu reset — pressing RESET in offline mode for more than 3 sec — resets Print Menu to factory defaults, thereby bypassing the user-defined defaults.
 
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