| Probable Cause | Solution |
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Wrong Configuration Setting
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Check setting of "PSize= ..."in the Configuration Menu.
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Host Changing Forms Settings
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Check print driver settings of host software. If necessary, use hex dump mode (Page 7-54) to check printer codes sent by host. In the PCL emulation, to force Configuration Menu form control over print file form control, set "PCL Frm Ctl= Off""in the Extended Configuration Menu. If "PCL Frm Ctl= On*"then form control in the print file takes president over menu selections.
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Printer Lost Actual, Physical Location of the Top of Form
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f you change form sizes in the menu and/or driver, and you actually choose not to load new forms, the printer will calculate a new top of form position based on the present paper in the printer. Once this occurs, the printer loses its previous reference to existing physical horizontal perforations.
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