| Probable Cause | Solution |
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Incompatible Form Size Between Printer, Printer Driver, and Application
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In general, regarding printout control, the application is superior to the driver, and the driver is superior to the printer configuration. However, sometimes mismatched form settings and orientations between the three (MS Windows, for example, vs the Windows Application vs the Printer) may cause unexpected results.
|
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Wrong Top of Form (TOF) Perf Selected When Using Any Form Sizes Not Evenly Divisible By 1/2 in.
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Reload paper (Section 2). Check to determine the proper TOF perf when using A4, A5, or any paper, or form size not evenly divisible by 1/2 in.
|
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Media Inadvertently Advanced While Removing Print Job
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When tearing off the completed print job, take case not to pull media thus disturbing the printer's top of form alignment.
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Defective Tractor or Fuser Drive
|
Call for service.
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Defective Power Supply
|
Call for service.
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