LaserMatrix Series Troubleshooting Guide
Problem:  
Blemishes , Spots, & Horizontal Lines (On Startup and Stop)

Probable CauseSolution
Paper Debris or Dust in Drum Causing Toner To Spill onto Media from Drum Clean entrance to drum. (See Section 6, Maintenance.) If necessary, replace drum.
Dirty Paper Guide Assembly Clean paper path.
Bad Developer. Replace.
Transfer Charger Latch or Fuser Cam. Call for service.
 
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