4200 Series Troubleshooting Guide
Problem:  
Paperfeed Motor -- "Paper Motor Err"displayed

There is a paper motion sensor located on the left paper feed tractor to detect a paper jam (no paper movement). The paperfeed motor circuitry has an overcurrent sensor to detect a motor failure (short).

Check motor resistance. If failed, replace the paperfeed motor, if okay, replace the motor driver board.

 
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