OTC1050 and OTC1450 (4130, 4140) Troubleshooting Guide
Problem:  
Paper Doesn't Feed Reliably (Frequent Tears, and/or Paper Jams)

Probable CauseSolution
Paper Supply Not Positioned Correctly Align paper supply so it is in line with the paper feed tractors.
Paper Stretched Too Tight Release tension on paper by moving right tractor slightly closer to left tractor.
Paper hanging up on front of stand or table during front feed. Make sure front feed path is unobstructed. Prefer the bottom feed path.
Paper Hanging Up on Paper Box Trim box (as shown below) or remove paper from box.
Paper Too Heavy or Light for Front Feed Path Consider using the bottom feed path.
 
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