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OTC1050 and OTC1450 (4130, 4140) Troubleshooting Guide
Problem:  
Smudging

Probable CauseSolution
Printheads Too Close to PaperRe-adjust printhead gap.
Worn Ribbon and/or Ribbon GuidesExamine. If necessary, replace ribbon cartridge.
Printhead Blend Needs AdjustingCall for service.
 
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